FAQ's

GENERAL

What is the Kegelo Trainer?

The Kegelo Trainer is a pelvic floor training device designed to help improve muscle control, endurance, and overall performance.

How long does it take to see results?

95% of users notice initial improvements within 14 days of consistent daily training. Results vary depending on frequency and individual factors.

What if this doesn't work for me?

We offer a 100% money-back guarantee.
If you don’t notice any improvement within 30 days, you'll receive full refund. No awkward explanations, no questions asked.

Can this help with premature ejaculation?

Absolutely. Strengthening the pelvic floor muscles helps you delay ejaculation, improve control, reduce anxiety and panic feeling.

Can this help reduce performance anxiety?

Yes. Improved muscle control often leads to increased confidence, which helps reduce anxiety and improve performance.

SHIPPING

How long does shipping take?

Estimated delivery time is 7-15 days. Depending on your location.

Do you ship worldwide?

Yes. We offer free worldwide shipping on all orders, with no hidden fees or additional costs at checkout.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number in our Track Your Order section to follow your shipment.

Can I change my shipping address after placing an order?

Yes. You can change your shipping address by contacting us before your order is shipped. Once the order has been dispatched, address changes are no longer possible.

ORDERS & RETURNS

Can I cancel my order?

Yes. Orders can only be canceled before they are shipped. Once shipped, they must follow the return process.

Do you offer refunds?

Yes. We offer 30-day full refund.

When will I receive my refund?

Once we receive and inspect the returned product, approved refunds are processed to the original payment method within a few business days.

How does the 30-day money-back guarantee work?

You have 30 days from the delivery date to request a return. The product must be returned and meet our return conditions to qualify for a refund.