STORE POLICIES

1. General Information

By placing an order on our website, you agree to the terms and conditions outlined below. Please read our policies carefully before making a purchase. We reserve the right to update or modify these policies at any time without prior notice.

2. Shipping Policy

We process orders within 1–2 business days after payment is confirmed.

Delivery times may vary depending on your location and external factors such as customs or carrier delays.

Once your order has been shipped, you will receive a confirmation email with tracking information. We are not responsible for delays caused by shipping carriers.

3. Returns & Refunds Policy (30-Day Money-Back Guarantee)

We offer a 30-day money-back guarantee for eligible purchases.

To qualify for a refund:


  • The return request must be made within 30 days of delivery

  • The product must be returned to us

  • The product must be undamaged and in its original condition

  • All original packaging and accessories must be included

⚠️ Important:

If the returned product shows any signs of damage, misuse, or wear, the refund will not be issued.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method.

4. Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos or videos of the issue.

We will assess the situation and offer a replacement or refund where applicable.

5. Cancellations

Orders can only be canceled before they are shipped.

Once an order has been processed or shipped, it can no longer be canceled and must follow the return procedure.

6. Contact Information

For any questions regarding your order, returns, or policies, please contact our support team via the contact form on our website or by email. We aim to respond within minutes.